Shipping policy

Last updated: 15 November 2026

ELVANTO is operated by ELVANTO NEST PTY LTD (ABN 18 704 136 907).

Delivery area and cost

We deliver within Australia only. Standard delivery is free on all orders, with no minimum spend.

Delivery time

Estimated delivery is 3-5 business days from order confirmation, including processing and transit. Business days exclude weekends and public holidays. Remote locations, public holidays and carrier disruptions may affect this estimate. We will contact you if we become aware of a significant delay.

Dispatch and tracking

Orders are dispatched from 11 Dando Street, Macgregor QLD 4109, Australia. Tracking details will be sent when available. Check your delivery address before ordering and contact us promptly if a correction is needed.

Missing, damaged or incorrect deliveries

Email us with your order number and details of the issue. We will investigate and arrange the remedy required under Australian Consumer Law. Delivery issues do not remove your statutory rights.