Frequently Asked Questions

Where do you deliver?

We deliver to addresses within Australia. Standard delivery is free.

How long does delivery take?

Estimated delivery is 3–5 business days. Delivery times are estimates and may vary for remote areas or carrier disruptions.

How do I choose the right fitting?

Check the product information against your space and installation requirements. If a measurement or compatibility detail is not listed, contact us before ordering.

How do I request a return?

See our Refund Policy and email wong@elvantonest.com with your order number.

How should I care for the finish?

Use a soft, damp cloth and dry gently. Avoid abrasive pads and harsh cleaning chemicals.